Frequently Asked Questions
FAQs
Q: How long in advance should we book?
A: We recommend booking ASAP as dates run out quickly!
Q: For my engagement session, we don’t know how to pose. Will you guide us?
A: Of course! We’ll be there every step of the way.
Q: When will my photos and video be ready?
A: It takes us six weeks to select, edit, and deliver your gallery of photos and video(s) after the
wedding.
Q: When will we get our album, USB, and all other products add-ons?
A: All deliverables and orders are hand-delivered or shipped within 3 weeks of gallery delivery.
Q: Do you provide raw files?
A: We don’t provide raw files of your photos or videos.
Q: Can we upgrade our album, USB, or get any other prints?
A: Absolutely! You can check our full list of add-ons here: https://withloveml.com/add-ons/.
Q: Do you only photograph or video record weddings and engagement sessions?
A: We do all types of events! Feel free to reach out with details of your special celebration for more info.
Q: What are your payment terms and options?
A: A non-refundable retainer is required to secure your date and then the final balance is due 1 week before the wedding date.
Q: Can I make changes to my video and/or photos?
A: If you want any changes made to your media, please contact us, and we’ll make the changes ourselves.
Q: Do we travel?
A: Yes! We’re a destination team, and we’re happy to travel to your event.
Q: What’s your style?
A: We love to shoot with high saturation and bright, bold colors.